Error messageUser has not been redirected then the payment session has expired
DescriptionThe pay-in failed because the user wasn’t redirected to the payment page.

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Causes

This error occurs when the user is not redirected to the payment page and, therefore, the session has expired.

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What to do

In most cases, this error results from an implementation issue. You need to check the redirection system of the corresponding payment type.

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Example

API Response
{
    "Id":"3339017333",
    "Tag":"custom meta",
    "CreationDate":1677852742,
    "AuthorId":"779903333",
    "CreditedUserId":"779903333",
    "DebitedFunds":{
        "Currency":"EUR",
        "Amount":3214
    },
    "CreditedFunds":{
        "Currency":"EUR",
        "Amount":3214
    },
    "Fees":{
        "Currency":"EUR",
        "Amount":0
    },
    "Status":"FAILED",
    "ResultCode":"001033",
    "ResultMessage":"User has not been redirected then the payment session has expired",
    "ExecutionDate":null,
    "Type":"PAYIN",
    "Nature":"REGULAR",
    "CreditedWalletId":"779903337",
    "DebitedWalletId":null,
    "PaymentType":"CARD",
    "ExecutionType":"WEB",
    "RedirectURL":"https://redirecturl",
    "ReturnURL":"https://returnurl",
    "TemplateURL":"https://templateurl",
    "CardType":"IDEAL",
    "Culture":"EN",
    "SecureMode":"DEFAULT",
    "StatementDescriptor":"539455554"
}