> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mangopay.com/llms.txt
> Use this file to discover all available pages before exploring further.

# 002702

> <small>&#8249; [All error codes](/errors/codes#user-category)</small>

<table>
  <tbody>
    <tr>
      <th class="header"><strong>Error message</strong></th>
      <td class="table-content">Users with category PAYER cannot receive transfers from users with category OWNER.</td>
    </tr>

    <tr>
      <th class="header"><strong>Description</strong></th>
      <td class="table-content">The action was refused because the user receiving the transfer is a Payer, not an Owner.</td>
    </tr>

    <tr>
      <th class="header"><strong>Categories</strong></th>

      <td class="table-content">
        <div class="label">Transfer</div>
      </td>
    </tr>
  </tbody>
</table>

#### Causes

This error occurs when an Owner requests a transfer to a Payer user, as Payer category users are not allowed to receive funds from other users.

For more information on the actions permitted for Payers and Owners, see the [Categories](/guides/users/categories) article.

#### What to do

A Payer can become an Owner by providing the necessary information and accepting Mangopay's terms and conditions. For further guidance, see the [Categories](/guides/users/categories#integration) article.