101106

‹ All error codes

Error message	The card is inactive
Description	The pay-in failed because the card is inactive according to the issuing bank.
Categories

Causes

This error occurs when the card is inactive according to the issuing bank.

What to do

In such cases, end users can:

• Reactivate their card if they are the ones who set it as inactive.
• Contact their bank to solve this issue if their card is supposed to be active.

Example

In the example below, the API Response when making a Create a Direct Card PayIn with an inactive card.

API Response

{
    "Id":"333444055",
    "Tag":"custom meta",
    "CreationDate":1677859841,
    "AuthorId":"44445922",
    "CreditedUserId":"444445922",
    "DebitedFunds":{
        "Currency":"EUR",
        "Amount":2849
    },
    "CreditedFunds":{
        "Currency":"EUR",
        "Amount":2849
    },
    "Fees":{
        "Currency":"EUR",
        "Amount":0
    },
    "Status":"FAILED",
    "ResultCode":"101106",
    "ResultMessage":"The card is inactive",
    "ExecutionDate":null,
    "Type":"PAYIN",
    "Nature":"REGULAR",
    "CreditedWalletId":"937044444",
    "DebitedWalletId":null,
    "PaymentType":"CARD",
    "ExecutionType":"DIRECT",
    "SecureMode":"DEFAULT",
    "CardId":"1961444917",
    "SecureModeReturnURL":"https://returnurl",
    "SecureModeRedirectURL":null,
    "SecureModeNeeded":false,
    "Culture":"FR",
    "SecurityInfo":{
        "AVSResult":"NO_CHECK"
    },
    "StatementDescriptor":"Nov2020",
    "BrowserInfo":{
        "AcceptHeader":"*/*",
        "JavaEnabled":false,
        "Language":"fr-FR",
        "ColorDepth":32,
        "ScreenHeight":1465,
        "ScreenWidth":720,
        "TimeZoneOffset":60,
        "UserAgent":"agent",
        "JavascriptEnabled":true
    },
    "IpAddress":"IPv6",
    "Requested3DSVersion":"V2_1",
    "Applied3DSVersion":"V2_1",
    "RecurringPayinRegistrationId":null
}