> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mangopay.com/llms.txt
> Use this file to discover all available pages before exploring further.

# 101199

> <small>&#8249; [All error codes](/errors/codes#pay-ins)</small>

<table>
  <tbody>
    <tr>
      <th class="header"><strong>Error message</strong></th>
      <td class="table-content">Transaction refused</td>
    </tr>

    <tr>
      <th class="header"><strong>Description</strong></th>
      <td class="table-content">The transaction has been refused by the bank.</td>
    </tr>

    <tr>
      <th class="header"><strong>Categories</strong></th>

      <td class="table-content">
        <div class="label">Refused transaction</div>
      </td>
    </tr>
  </tbody>
</table>

#### What to do

In such cases, end users can contact their bank to know the reason for the refusal.