101305

‹ All error codes

Error message	SecureMode: Soft decline
Description	Strong customer authentication is required in order to be able to proceed to the payment due to soft decline.
Categories

Additional information

The soft decline is the implemented behavior on ACS (i.e., authentication server of the card issuing bank) to refuse an authorization done without a preliminary authentication.

Causes

This error may be triggered when the end user’s issuing bank requests strong customer authentication.

Example

API Response

{
    "Id":"3352614447",
    "Tag":"Custom meta",
    "CreationDate":1678197945,
    "AuthorId":"2933944432",
    "CreditedUserId":"293394442",
    "DebitedFunds":{
        "Currency":"EUR",
        "Amount":2689
    },
    "CreditedFunds":{
        "Currency":"EUR",
        "Amount":2689
    },
    "Fees":{
        "Currency":"EUR",
        "Amount":0
    },
    "Status":"FAILED",
    "ResultCode":"101305",
    "ResultMessage":"Soft decline",
    "ExecutionDate":null,
    "Type":"PAYIN",
    "Nature":"REGULAR",
    "CreditedWalletId":"2933945151",
    "DebitedWalletId":null,
    "PaymentType":"CARD",
    "ExecutionType":"DIRECT",
    "SecureMode":"FORCE",
    "CardId":"3165236613",
    "SecureModeReturnURL":"https://Returnurl",
    "SecureModeRedirectURL":null,
    "SecureModeNeeded":false,
    "Culture":"EN",
    "SecurityInfo":{
        "AVSResult":"NO_CHECK"
    },
    "StatementDescriptor":"Descriptor",
    "BrowserInfo":{
        "AcceptHeader":"*/*",
        "JavaEnabled":false,
        "Language":"en",
        "ColorDepth":32,
        "ScreenHeight":2556,
        "ScreenWidth":1179,
        "TimeZoneOffset":60,
        "UserAgent":"ios-useragent",
        "JavascriptEnabled":true
    },
    "IpAddress":"IPV6",
    "Requested3DSVersion":"V2_1",
    "Applied3DSVersion":"V2_1",
    "RecurringPayinRegistrationId":null
}