Error messageCard number: invalid format
DescriptionThe card number’s format provided for the card registration is invalid.
Categories
Card registration

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Causes

This error may occur when the end user:
  • Makes a mistake when entering their card number
  • Tries to provide a card which does not correspond to the selected card type (and therefore the format doesn’t match)

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What to do

In such cases, end users need to check their card information and retry.

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Example

In the example below, the end user tried to register a card “Mastercard” (16 numbers) as an “AMEX” (15 numbers).
API Response
{
    "Id":"236699957",
    "Tag":null,
    "CreationDate":1650633567,
    "UserId":"999924896",
    "AccessKey":"1X0m87dmM2LiwFgxPLBJ",
    "PreregistrationData":"dtxlzFRSvUcdNkJimn-i_E9CO8GG2_UkinMagHuUUTmnXzGFUsakUMAhT2m7ywSD2ddFLVXdicolcUIkv_kKEA",
    "RegistrationData":"errorCode=02625",
    "CardId":null,
    "CardType":"AMEX",
    "CardRegistrationURL":"https://webpayment.payline.com/webpayment/getToken",
    "ResultCode":"105202",
    "ResultMessage":"Card number: invalid format",
    "Currency":"EUR",
    "Status":"ERROR"
}