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Description

The Dispute Document object is a container to store document pages before being sent to Mangopay’s team for review as part of the dispute process. One Dispute Document object is necessary for each type of document.

Attributes

string
The unique identifier of the dispute.
string
Returned values: DELIVERY_PROOF, INVOICE, REFUND_PROOF, USER_CORRESPONDANCE, USER_ACCEPTANCE_PROOF, PRODUCT_REPLACEMENT_PROOF, OTHERThe type of the dispute document.
string
The unique identifier of the object.
string
Max. length: 255 charactersCustom data that you can add to this object.
Unix timestamp
The date and time at which the object was created.
Unix timestamp
The date and time at which the document was processed by Mangopay’s team.
string
Returned values: CREATED, VALIDATION_ASKED, VALIDATED, REFUSED, OUT_OF_DATEThe status of the dispute document.
string
Returned values: DOCUMENT_DO_NOT_MATCH_USER_DATA, DOCUMENT_FALSIFIED, DOCUMENT_HAS_EXPIRED, DOCUMENT_INCOMPLETE, DOCUMENT_MISSING, DOCUMENT_NOT_ACCEPTED, DOCUMENT_UNREADABLE, SPECIFIC_CASE, UNDERAGE_PERSONThe reason for the dispute document refusal. The reason for the dispute document refusal. See the RefusedReasonMessage for more information.
string
Max. length: 255 charactersDefault value: nullAdditional information about why the dispute document was refused, provided by Mangopay’s team.