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Luxembourg

On public holidays in Luxembourg, there is the following impact for all platforms:
  • Pay-in bank wires (all currencies) are not validated
  • KYB verification documents for legal users are not processed
  • Batched payouts (all relevant currencies) are not processed
  • Jan 1 (Wed) - New Year’s Day
  • Apr 21 (Mon) - Easter Monday
  • May 1 (Thu) - Labor Day
  • May 9 (Fri) - Europe Day
  • May 29 (Thu) - Ascension Day
  • Jun 9 (Mon) - Whit Monday
  • Jun 23 (Mon) - National Day
  • Aug 15 (Fri) - Assumption of Mary
  • Nov 1 (Sat) - All Saints’ Day
  • Dec 25 (Thu) - Christmas Day
  • Dec 26 (Fri) - St Stephen’s Day
  • Jan 1 (Thu) - New Year’s Day
  • Apr 6 (Mon) - Easter Monday
  • May 1 (Fri) - Labor Day / May Day
  • May 9 (Sat) - Europe Day
  • May 14 (Thu) - Ascension Day
  • May 25 (Mon) - Whit Monday
  • Jun 23 (Tue) - National Day
  • Aug 15 (Sat) - Assumption of Mary

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France

On public holidays in France, there is the following impact for all platforms:
  • Batched payouts in EUR are not processed
  • Our Support team may have limited availability by phone – on these days especially, we advise you to contact our teams via the Dashboard
  • Our CSM and Sales teams for France, Belgium, and Luxembourg may have limited availability by phone
  • Jan 1 (Wed) - New Year’s Day
  • Apr 21 (Mon) - Easter Monday
  • May 1 (Thu) - Labor Day
  • May 8 (Thu) - Victory Day 1945
  • May 29 (Thu) - Ascension Day
  • Jun 9 (Mon) - Whit Monday
  • Jul 14 (Mon) - Bastille Day
  • Aug 15 (Fri) - Assumption of Mary
  • Nov 1 (Sat) - All Saints’ Day
  • Nov 11 (Tue) - Armistice Day
  • Dec 25 (Thu) - Christmas Day
  • Jan 1 (Thu) - New Year’s Day
  • Apr 6 (Mon) - Easter Monday
  • May 1 (Fri) - Labor Day / May Day
  • May 8 (Fri) - Victory Day 1945
  • May 14 (Thu) - Ascension Day
  • May 25 (Mon) - Whit Monday
  • Jul 14 (Tue) - Bastille Day
  • Aug 15 (Sat) - Assumption of Mary

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Other countries

During holidays in other countries, our local commercial teams may have limited availability by phone.

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Germany

  • Jan 1 (Wed) - New Year’s Day
  • Mar 8 (Sat) - International Women’s Day
  • Apr 18 (Fri) - Good Friday
  • Apr 21 (Mon) - Easter Monday
  • May 1 (Thu) - Labor Day
  • May 29 (Thu) - Ascension Day
  • Jun 9 (Mon) - Whit Monday
  • Oct 3 (Fri) - Day of German Unity
  • Dec 25 (Thu) - Christmas Day
  • Dec 26 (Fri) - Boxing Day
  • Jan 1 (Thu) - New Year’s Day
  • Mar 8 (Sun) - International Women’s Day
  • Apr 3 (Fri) - Good Friday
  • Apr 6 (Mon) - Easter Monday
  • May 1 (Fri) - May Day
  • May 14 (Thu) - Ascension Day
  • May 25 (Mon) - Whit Monday

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Ireland

  • Jan 1 (Wed) - New Year’s Day
  • Feb 3 (Mon) - St. Brigid’s Day (Imbolc)
  • Mar 17 (Mon) - St. Patrick’s Day
  • Apr 21 (Mon) - Easter Monday
  • May 5 (Mon) - First Monday in May
  • Jun 2 (Mon) - First Monday in June
  • Aug 4 (Mon) - First Monday in August
  • Oct 27 (Mon) - Last Monday in October
  • Dec 25 (Thu) - Christmas Day
  • Dec 26 (Fri) - St. Stephen’s Day
  • Jan 1 (Thu) - New Year’s Day
  • Feb 2 (Mon) - St. Brigid’s Day (Imbolc)
  • Mar 17 (Tue) - St. Patrick’s Day
  • Apr 6 (Mon) - Easter Monday
  • May 4 (Mon) - First Monday in May
  • Jun 1 (Mon) - First Monday in June
  • Aug 3 (Mon) - First Monday in August

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Poland

  • Jan 1 (Wed) - New Year’s Day
  • Jan 6 (Mon) - Epiphany
  • Apr 21 (Mon) - Easter Monday
  • May 1 (Thu) - Labor Day / May Day
  • May 3 (Sat) - Constitution Day
  • Jun 19 (Thu) - Corpus Christi Day
  • Aug 15 (Fri) - Assumption of Mary
  • Nov 1 (Sat) - All Saints’ Day
  • Nov 11 (Tue) - Independence Day
  • Dec 24 (Wed) - Christmas Eve
  • Dec 25 (Thu) - Christmas Day
  • Dec 26 (Fri) - Second Day of Christmas
  • Jan 1 (Thu) - New Year’s Day
  • Jan 6 (Tue) - Epiphany
  • Apr 5 (Sun) - Easter Sunday
  • Apr 6 (Mon) - Easter Monday
  • May 1 (Fri) - Labor Day / May Day
  • May 3 (Sun) - Constitution Day
  • May 24 (Sun) - Whit Sunday
  • Jun 4 (Thu) - Corpus Christi
  • Aug 15 (Sat) - Assumption of Mary

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Spain

  • Jan 1 (Wed) - New Year’s Day
  • Jan 6 (Mon) - Epiphany
  • Mar 19 (Wed) - San Jose
  • Apr 17 (Thu) - Maundy Thursday
  • Apr 18 (Fri) - Good Friday
  • May 1 (Thu) - Labor Day
  • May 2 (Fri) - Day of Madrid
  • Aug 15 (Fri) - Assumption of Mary
  • Oct 12 (Sun) - National Day of Spain
  • Nov 1 (Sat) - All Saints’ Day
  • Nov 10 (Mon) - Transfer of the feast of Our Lady of La Almudena
  • Dec 6 (Sat) - Constitution Day
  • Dec 8 (Mon) - Immaculate Conception
  • Dec 25 (Thu) - Christmas Day
  • Jan 1 (Thu) - New Year’s Day
  • Jan 6 (Tue) - Epiphany
  • Mar 19 (Thu) - San Jose
  • Apr 2 (Thu) - Maundy Thursday
  • Apr 3 (Fri) - Good Friday
  • May 1 (Fri) - Labor Day / May Day
  • May 2 (Sat) - Day of Madrid
  • Aug 15 (Sat) - Assumption of Mary

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UK

  • Jan 1 (Wed) - New Year’s Day
  • Jan 2 (Thu) - 2nd January
  • Apr 18 (Fri) - Good Friday
  • Apr 21 (Mon) - Easter Monday
  • May 5 (Mon) - Early May bank holiday
  • May 26 (Mon) - Spring bank holiday
  • Aug 4 (Mon) - Summer bank holiday
  • Aug 25 (Mon) - Summer bank holiday
  • Dec 25 (Thu) - Christmas Day
  • Dec 26 (Fri) - Boxing Day
  • Jan 1 (Thu) - New Year’s Day
  • Jan 2 (Fri) - 2nd January
  • Mar 17 (Tue) - St Patrick’s Day
  • Apr 3 (Fri) - Good Friday
  • Apr 6 (Mon) - Easter Monday
  • May 4 (Mon) - Early May Bank Holiday
  • May 25 (Mon) - Spring Bank Holiday
  • Jul 12 (Sun) - Battle of the Boyne
  • Jul 13 (Mon) - Battle of the Boyne observed
  • Aug 3 (Mon) - Summer Bank Holiday
  • Aug 31 (Mon) - Summer Bank Holiday
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